Job Description: If you have a background in inside sales/sales support or account-based customer management, American Pest has an exciting opportunity for you! A business' success is based on two things, quality service and skilled sales personnel, and pest control is no different. This position will allow you the opportunity to connect with large amounts of inbound customers to consult with them on their pest control needs, identify sales opportunities, and close & retain business. American Pest is always on the lookout for top-talent and when we find it, we give it a home. We offer a stable career opportunity with a company that is growing daily. In fact, we doubled in size last year and with that kind of growth many doors are opened to bring in great new people that will help support that kind of rapid expansion. Our business thrives off hiring A-players so if this sounds like the place for you - let's talk! American Pest is proud to offer our full-time employees a host of outstanding benefits! What You'll Get... We want to help our employees build not just a great career, but a great future. When you put your skills to work with American Pest, you'll have access to these great benefits! Health and Well-being: Cigna medical insurance plan options to fit your individual needs including EPO & PPO Prescription drug program Dental & Vision plans Flexible Spending Accounts (FSA) for medical and childcare expenses Health Savings Plans (HSA) available with qualified plans for medical expenses Free local gym membership Financial Security: Competitive hourly compensation 401(k) Savings Plans (Traditional & Roth) Life insurance, 100% company paid (with options to buy up) Long and short-term disability, Accident, Critical Illness, and Hospital Indemnity insurance options Work/Life Balance: Full time, year-round employment (semi-monthly pay day on the 7th and 22nd) Paid training and in-depth orientation A highly experienced team of professionals to work with including several PhD Entomologists, Board Certified Entomologists, and Associate Certified Entomologists Company vehicle for field positions Paid time off including eight paid holidays A peer-to-peer employee recognition program Prizes, giveaways, and advancement opportunities What You'll Do... As an Inside Sales Rep for American pest, you'll work as part of the sales team out of our modern, professional office within a fast-paced environment. You'll focus not just on sales, but on customer service as well as you respond to high-volume inbound customer inquiries. You'll become an expert in American Pest's products, services, programs, and pricing. On the day-to-day, you'll manage all aspects of the inbound business-to-consumer journey - handling inbound leads by phone/website submissions/3rd party lead generation software, conducting a consultative needs assessment, documenting customer data in our web-based CRM, providing estimates for services, delivering electronic proposals, and collecting payment information. You'll schedule services, provide notification of service, and ensure adequate follow-up on open leads. You'll also be responsible for outbound sales activities and developing your pipeline, providing outstanding customer service all along the way. Who You Are... So, what does it take to be successful as an Inside Sales Rep at American Pest? For starters, you'll have an inner drive to make the sale and make the customer happy! You'll also have... A bachelor's degree in a business-related field -or- at least one year in a sales/sales support role -or- one year of account-based customer management A minimum 1 year working with a web-based customer database or CRM The ability to thrive in a fast-paced environment The ability to effectively manage your time, prioritizing multiple tasks, maximizing performance while remaining customer-focused The ability to understand customers' needs, handle objections, and close business The ability to learn and retain complex pest control industry knowledge through company provided online, field, and classroom training A strong understanding of the Microsoft Office suite The ability to read, write, speak, and comprehend English The ability to read and interpret documents such as contracts, safety regulations, operating & maintenance instructions, and procedure manuals. Legal eligibility to work in the U.S. Our Hiring Process... Knowing what to expect when job hunting is always a welcome relief. Our process for this position includes the following steps: Application submission Complete pre-employment assessments and a phone interview Schedule an interview and complete our applicant survey Interview in person at one of our four office locations in Fulton MD, Manassas VA, Richmond VA, or Charlottesville VA (travel expenses covered for applicants outside our metro area) Emailed offer letter, which is contingent on steps 6 and 7, tentative start date set Criminal background check and drug screening Reference checks Official start date confirmed Welcome! American Pest is a fantastic company with a modern, attractive office, and access to the latest technologies. We are committed to providing a workplace of mutual respect and do not discriminate in anyway. The best people can come from anywhere and to that end, all employment is decided on merit, competence, performance, and business need. There is never a dull moment for our Inside Sales Reps and if that kind pace sounds right up your alley, apply today! Equal Opportunity Employer American Pest is a Drug-Free Workplace American Pest is the premier provider of Integrated Pest Management for Washington D.C., Maryland, and Northern Virginia. Over the last 90 years, American Pest has protected public health and has prevented pest infestation damage to personal and public property (including some of America’s national treasures). Additionally, American Pest offers consultative services to over 80 embassies worldwide to protect U.S. citizens serving abroad. Do you need a combination of qualified work experience in entomology or a related field to further your career path? Wondering if a career with American Pest might be the right fit for you? Self-starters, bio and physical science majors and field assistants apply today! https://www.americanpest.net/